pheromoneXS is currently in the midst of an ice-storm that has been creating power-outages throughout the area. We will not compromise the safety of anyone so there might be potential shipping delays. There is a heavy ice covering everything outside including the roadways making travel unsafe. This could potentially create shipping delays if we are unable to deliver packages to the appropriate drop boxes.
As of now, power has been restored and we are still shipping orders. Please understand...
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Potential Shipping Delays - Ice Storm February 4, 2014
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Created by:
XSteveO
- Published: 02-03-2014, 11:46 PM
- 3 comments
Potential Shipping Delays - Ice Storm February 4, 2014
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Created by:
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Update: Orders to Australia - Reinstated
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Created by:
XSteveO
- Published: 10-23-2013, 09:57 AM
- 24 comments
Update: Orders to Australia - Reinstated
We are experiencing issues with Australian customs and until we resolve this issue all orders to Australia have been suspended. We follow all INCI laws to ensure compliance and yet Australia is not allowing our shipments to go through. Even our FedEx customs broker has said this is unprecedented. We are working to resolve this issue. If you are one of those experiencing issues please remain patient as we are doing everything we can to resolve this matter.
The biggest challenge is the... -
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