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[SOLVED] Website Maintenance Thursday January 19
My tech guy has been doing some upgrades to the cart, and this has caused some issues. We are actively working on getting everything fixed. -
[SOLVED] Payment Gateway Tech Issues
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Created by:
XSteveO
[SOLVED] Payment Gateway Tech Issues
We are having some technical issues with the payment gateway and are working to correct it. If you'd like to place an order, until web functionality is restored, please call us and we will take it over the phone. -
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[SOLVED] Phone System
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Created by: XSteveO
[SOLVED] Phone System
We are building an entirely new phone system from the ground up. It will have messaging capabilities and all kinds of neat features. In the process, the old phone system is supposed to be forwarding the calls, but it's not. Well, that's the reason we are leaving that service anyway. They will be back tomorrow, but you can always use the help beacon bottom right of the store to send us an email.
EDIT: Still not working correctly yet. I added a temp number below to call us
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Credit Cards at checkout
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Created by: XSteveO
Credit Cards at checkout
We are in the process of making the checkout page more user-friendly which requires some additional testing to ensure everything is running correctly. Unfortunately in doing so I broke something and am working on a fix. Until I do fix it PayPal is the only option for checkout.
This is to important to not get it right so its going to take me a little bit to fix it. -
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ISP DOWN
The ISP is down in the lab and they are not able to get into the admin store online or answer the phones.
So they are unable to access any orders that came in after 11 am.
This is one heck of the Monday blues.
I will keep you guys updated. -
SOLVED Shipping Charges
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Created by: XSteveO
SOLVED Shipping Charges
I'm at my wit's end with this f*cking shopping cart! No matter what I do either countries disappear or it charges shipping when it shouldn't. The only thing I can do is offer rebates for free shipping if you meet the threshold.
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Shopping Cart Broken
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Created by: XSteveO
Shopping Cart Broken
Working on a glitch I have. Should be restored to normal function shortly -
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Lifetime Discounts Working
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Created by: XSteveO
Lifetime Discounts Working
The mod to handle the discounts will be configured this weekend. Sorry for the delay. In the meantime, if you feel the need to order and cannot wait, drop us an email and we can issue you a coupon. -
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Affiliates - Login corrected
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Created by: XSteveO
Affiliates - Login corrected
Affiliates can now login to their accounts using the regular store login.
We are now reconnecting the databases to show all your transactions. This will take a couple of hours. Once this is completed KateD and I will audit all of this month's sales to ensure the correct sales are properly attributed to their corresponding affiliate (this will take a solid day or two to complete). You'll be able to see your previous month's transactions here and track your current... -
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US Shopping Cart Upgrade
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Created by: XSteveO
US Shopping Cart Upgrade
We've upgraded the cart. There are still a lot of changes that are coming, but we are adding them one at a time to ensure nothing breaks. Some discounts and stuff are broken, so please be patient. -
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UPDATED Store glitches
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Created by: XSteveO
UPDATED Store glitches
We are in the process of upgrading the shopping cart and server so there are some glitches you might encounter. Please just send us a support ticket or we can take your order over the phone. Everything should be working again in a few days. Its finally almost done.
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Store Maintenance
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Created by: XSteveO
Store Maintenance
We will be performing some minor housekeeping tonight on the store. For at least a couple hours the store will be in maintenance mode while this is being completed. -
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EUphoricXS.com Updates
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Created by: XSteveO
EUphoricXS.com Updates
Well the prototype of the updated shopping cart is up and running but we are working out some small glitches. If you decide to order only click on the submit order button once. You won't get a success page yet or even an order processing email. Should be corrected in the next couple hours. Those orders will be manually changed.
There are lots of new features too. I'll start making some videos of the new and updated features. The US site will basically be the same thing so this is our... -
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Tennessee Sales Tax.
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Created by: XSteveO
Tennessee Sales Tax.
I'm not sure exactly how any of its going to work, but TN is now forcing etailers to collect sales tax. My accountant is looking into it all for us. This means either we are going to be collecting sales tax, or add it into the cost of the product. Tax is 9.5%. I do know shipping has increased too so we will need to look at some options to keep the costs down. One way is to increase the free shipping threshold.
Just thoughts right now until I have a full understanding, but as always... -
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SOLVED: Ascend Product Page
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Created by: XSteveO
SOLVED: Ascend Product Page
Its broke, but we are working on fixing it. Please stand by...
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PayPal Invalid Address Glitch SOLVED
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Created by: XSteveO
PayPal Invalid Address Glitch SOLVED
There was an issue with PayPal rejecting customers with a notice their address is invalid.
About a year ago, PayPal initiated a character limit to all addresses, banned the use of anything other than alpha-numeric characters in said address and somehow included this character limit to a product options field.
We were first made aware of the options issue and posted about it last September: https://discoverxs.com/articles/cate...options-glitch
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Glitches and other stuff gone wrong - Our Monkeys have gone crazy!
Just a heads up everyone, there MIGHT be some crazy little glitches and stuff happening in the shopping cart as we put the final touches on the new release. Keeping our shopping cart upgraded with the latest version is very, very important to your experience and online safety.
I'm very excited about the new marketplace and how many awesome features it has. Just a small sampling of what you can expect: instant chat, product QandA, split payment options, Ticket system built in to the... -
PayPal + Options glitch
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Created by: XSteveO
PayPal + Options glitch
There is currently a glitch with PayPal when selecting options. There was a message on PayPal about it, but I think it has since been removed.
The glitch happens when you use PayPal standard to pay when you have selected any options (fragrances, size, -cops...). It brings you to a page without any price. We've contacted PayPal and the cart developer about this. Its not always happening, but it does sometime.
From what I understand you can prevent this by using PayPal E... -
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New Payment Methods Accepted
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Created by: XSteveO
New Payment Methods Accepted
We are on the path to migrating to our updated shopping cart and as we move forward there will be new features you'll be seeing. As a early adapter of bitcoin I feel the time is ripe to add in additional cryptocurrencies such as Ethereum, Litecoin, Ripple and about 7 others. I've included an image bellow of how it looks in the store. Right now there is only a handful of cryptocurrencies we are working with but we do plan to add more as they stabilize. My new favorite is IOTA which I feel is the... -
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Notify about availability of mones
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Created by:
Kohloe
Notify about availability of mones
Hi,
It would be great to have the possibility to set up a notification (by mail?) when your desired mone blend is back in stock and can be purchased again.
Or maybe it's already possible but I don't know how
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Limited Editions & Beta/Custom Blends Overhaul
In the next few days I'm completely overhauling this section, but before I do I want your feedback. Any blend that makes it as a Limited Edition really should have a more permanent sounding name as Limited is exactly that. My view is to move them to regular products, but without interfering with the regular products. Crush for instance is Cohesion without the Tempering. Having both in the mens section would be confusing, but what if we add Crush as an option to Cohesion? I think that might be co...
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