Hi guys!
I've been getting a ton of questions about why the lifetime discounts aren't working, and when they would return. As you all know, the storm knocked us a few pegs down, and the discounts were halted while we got back on our feet.
I am happy to let you guys know that the Lifetime discounts are back! We finally rebuilt enough to reapply them, so you guys should be able to see that in your cart as you checkout! If not, as always, I am here to help you all figure out...
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Black Friday/Cyber Monday
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Created by:
Hayley
Black Friday/Cyber Monday
Hey guys! I wanted to officially announce that we are not able to have a Black Friday/Cyber Monday sale. We have gotten a few questions about it, so I wanted to address it head on even though we don't usually do that. It is definitely unfortunate, but as you all know, times are tough and a lot of products are out of stock.
The good news is we expect to be back in full swing by the end of December at the very latest! I have posted an update on some things already, so you can check that... -
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Coin Payments
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Created by:
XSteveO
Coin Payments
I have set up crypto payments again, and they should be ready by this week. It's a matter of stress testing as they don't offer a sandbox.
They are limited on the coins they accept (I think only 10) so I'm going to do a payment by name with the other coins, but that might take me a week or more with the coding. -
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Now Accepting: Venmo, Sofort, Ideal, Giropay, etc...
I'm happy to announce our new ability to accept Venmo, Bancontact, Sofort, Eps, MyBank, SEPA-Lastschrift., BLIK, Mercado Pago, Przelewy24, iDEAL, Giropay, PayPal Pay Later, and PayPal Credit.
All Visa and Mastercard payments are verified through the Visa/MC check services, so in some rare instances, there may be an extra step if your card is new or fraud is suspected. As this is a new system, please let me know if you encounter any glitches.
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Store Q and A
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Created by: XSteveO
Store Q and A
Directly under the add to cart button in the store, you will now be able to ask product-specific questions. You can find the answers below the product description
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[SOLVED] Website Maintenance Thursday January 19
My tech guy has been doing some upgrades to the cart, and this has caused some issues. We are actively working on getting everything fixed. -
[SOLVED] Payment Gateway Tech Issues
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Created by: XSteveO
[SOLVED] Payment Gateway Tech Issues
We are having some technical issues with the payment gateway and are working to correct it. If you'd like to place an order, until web functionality is restored, please call us and we will take it over the phone. -
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[SOLVED] Phone System
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Created by: XSteveO
[SOLVED] Phone System
We are building an entirely new phone system from the ground up. It will have messaging capabilities and all kinds of neat features. In the process, the old phone system is supposed to be forwarding the calls, but it's not. Well, that's the reason we are leaving that service anyway. They will be back tomorrow, but you can always use the help beacon bottom right of the store to send us an email.
EDIT: Still not working correctly yet. I added a temp number below to call us
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Credit Cards at checkout
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Created by: XSteveO
Credit Cards at checkout
We are in the process of making the checkout page more user-friendly which requires some additional testing to ensure everything is running correctly. Unfortunately in doing so I broke something and am working on a fix. Until I do fix it PayPal is the only option for checkout.
This is to important to not get it right so its going to take me a little bit to fix it. -
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ISP DOWN
The ISP is down in the lab and they are not able to get into the admin store online or answer the phones.
So they are unable to access any orders that came in after 11 am.
This is one heck of the Monday blues.
I will keep you guys updated. -
SOLVED Shipping Charges
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Created by: XSteveO
SOLVED Shipping Charges
I'm at my wit's end with this f*cking shopping cart! No matter what I do either countries disappear or it charges shipping when it shouldn't. The only thing I can do is offer rebates for free shipping if you meet the threshold.
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Shopping Cart Broken
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Created by: XSteveO
Shopping Cart Broken
Working on a glitch I have. Should be restored to normal function shortly -
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Lifetime Discounts Working
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Created by: XSteveO
Lifetime Discounts Working
The mod to handle the discounts will be configured this weekend. Sorry for the delay. In the meantime, if you feel the need to order and cannot wait, drop us an email and we can issue you a coupon. -
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Affiliates - Login corrected
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Created by: XSteveO
Affiliates - Login corrected
Affiliates can now login to their accounts using the regular store login.
We are now reconnecting the databases to show all your transactions. This will take a couple of hours. Once this is completed KateD and I will audit all of this month's sales to ensure the correct sales are properly attributed to their corresponding affiliate (this will take a solid day or two to complete). You'll be able to see your previous month's transactions here and track your current... -
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US Shopping Cart Upgrade
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Created by: XSteveO
US Shopping Cart Upgrade
We've upgraded the cart. There are still a lot of changes that are coming, but we are adding them one at a time to ensure nothing breaks. Some discounts and stuff are broken, so please be patient. -
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UPDATED Store glitches
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Created by: XSteveO
UPDATED Store glitches
We are in the process of upgrading the shopping cart and server so there are some glitches you might encounter. Please just send us a support ticket or we can take your order over the phone. Everything should be working again in a few days. Its finally almost done.
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Store Maintenance
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Created by: XSteveO
Store Maintenance
We will be performing some minor housekeeping tonight on the store. For at least a couple hours the store will be in maintenance mode while this is being completed. -
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EUphoricXS.com Updates
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Created by: XSteveO
EUphoricXS.com Updates
Well the prototype of the updated shopping cart is up and running but we are working out some small glitches. If you decide to order only click on the submit order button once. You won't get a success page yet or even an order processing email. Should be corrected in the next couple hours. Those orders will be manually changed.
There are lots of new features too. I'll start making some videos of the new and updated features. The US site will basically be the same thing so this is our... -
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Tennessee Sales Tax.
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Created by: XSteveO
Tennessee Sales Tax.
I'm not sure exactly how any of its going to work, but TN is now forcing etailers to collect sales tax. My accountant is looking into it all for us. This means either we are going to be collecting sales tax, or add it into the cost of the product. Tax is 9.5%. I do know shipping has increased too so we will need to look at some options to keep the costs down. One way is to increase the free shipping threshold.
Just thoughts right now until I have a full understanding, but as always... -
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SOLVED: Ascend Product Page
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Created by: XSteveO
SOLVED: Ascend Product Page
Its broke, but we are working on fixing it. Please stand by...
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PayPal Invalid Address Glitch SOLVED
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Created by: XSteveO
PayPal Invalid Address Glitch SOLVED
There was an issue with PayPal rejecting customers with a notice their address is invalid.
About a year ago, PayPal initiated a character limit to all addresses, banned the use of anything other than alpha-numeric characters in said address and somehow included this character limit to a product options field.
We were first made aware of the options issue and posted about it last September: https://discoverxs.com/articles/cate...options-glitch
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Glitches and other stuff gone wrong - Our Monkeys have gone crazy!
Just a heads up everyone, there MIGHT be some crazy little glitches and stuff happening in the shopping cart as we put the final touches on the new release. Keeping our shopping cart upgraded with the latest version is very, very important to your experience and online safety.
I'm very excited about the new marketplace and how many awesome features it has. Just a small sampling of what you can expect: instant chat, product QandA, split payment options, Ticket system built in to the...
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