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  • [SOLVED] Phone System

    [SOLVED] Phone System

    Our phone system is experiencing some issues. Our VoIP provider has been undergoing a DDOS attack.

    https://twitter.com/voipms...
    Go to post

  • SOLVED Customer Support Phones Broken

    SOLVED Customer Support Phones Broken

    Been using a service called VoIP.ms for a long time but the service is now untenable. We are continually logged out of our phone system every time we log in. You'll more than likely get a voicemail. I apologize for the inconvenience while I search for a new phone system.

    Go to post

  • Phone System Monday Aug 24th

    Phone System Monday Aug 24th

    We had some technical difficulties with our phone system today and some calls were not getting through. Hopefully, anyone who did not get through left a voicemail.
    Go to post

  • SOLVED - PHONE SYSTEM

    SOLVED - PHONE SYSTEM

    We have some issues with the phones.You cannot dial right now.
    Please submit a ticket instead.
    We are working on resolving the problem.
    We do apologize .Thank you
    Go to post

  • SOLVED PHONE SYSTEM

    SOLVED PHONE SYSTEM

    We are currently experiencing issues and are working to solve. You will not be able to dial through. In the meantime please submit a help ticket to support (at) pheromonexs (dot) com
    Go to post

  • SOLVED - PHONE SYSTEM

    SOLVED - PHONE SYSTEM

    I am working on fixing it. In the meantime just leave a message and someone will return your call
    Go to post

  • Support Tickets

    Support Tickets

    There seems to be an issue with us getting tickets. I have them forwarding to a backup email address. If you haven't gotten a response please resend another.
    Go to post

  • Site Maintenance - System Delays

    Site Maintenance - System Delays

    We are doing some minor maintenance. There may be some lag times. Its a good idea to always save your work
    Go to post

  • Community Maintenance Notice Sep 26 (Tue) 2017

    Community Maintenance Notice Sep 26 (Tue) 2017

    Community Maintenance Notice
    Sep 26 (Tue) 2017

    To improve your community experience a planned maintenance is scheduled for 8:00 AM CST (GMT-6)
    Interruptions are possible.
    Please save your posts to prevent having to write them more than once

    We all know having to write the same post more than once sucks!

    Thank you for your understanding.
    Go to post

  • Data center power outage - March 7 - 2015

    Data center power outage - March 7 - 2015




    Close... but
    Yet again we had problems with the datacenter that hosts all XS infrastructure.

    iWeb data center experienced problems with the the local Power
    distribution that led to
    prolonged downtime for all the XS sites


    For the past 3 years outages like this never happened. But since this is the second time during the last few weeks we already started negotiating with another data center that can provide us with a backup solution and the same quality of...
    Go to post

  • Store / Forum and the whole XS Network - Down for 3 hours / Feb 10 - 2015

    Store / Forum and the whole XS Network - Down for 3 hours / Feb 10 - 2015

    Hey everyone,
    i am really sorry to say this but...
    yep

    we ware down for 3+ hours

    But dont worry!
    Creepers :minecraft::minecraft::minecraft: did not attack our facility.


    It just happen that our main data-center experienced a major Power distribution that led to this downtime.

    As you know we already using a global distribution network to push the content from the closest server in your country/area directly to you......
    Go to post

  • Resolved: Support email migh bounce your emails

    Resolved: Support email migh bounce your emails

    UPDATE: Problem Resolved
    ______________________________________


    Hey everyone if you are experiencing problems with the support email please use

    https://pheromonexs.com/support/

    to submit your tickets.

    Sorry for the inconvenience.
    the situation will be resolved as soon as possible....
    Go to post

  • RESOLVED: Server issues!?

    RESOLVED: Server issues!?

    Today I had a day off and planned to do some reporting/replying back to posts and doing some browsing in the store but when I tried both the forum and store sites they were both down. Maybe it has been addressed in a post that I haven't seen yet idk. I was barely able to get into the forum a few hours ago. I still can't access the store. You know me I need my mone fix and I'm always shopping for my next blend if anyone could help me out I'd appreciate it! Thanks!
    Go to post
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