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We just signed a lease for our new digs. Plenty of space to expand. We will be moving and setting up all week.
This means NO SHIPPING next week. We need to get utilities, including wifi, garbage, water, gas, and electricity, and then move in the stuff we saved and then put together all the new stuff. With that, we should have our phone system restored soon too.
If you order during this week we will not be able to ship orders until the following week. we will NOT refund shipping charges because the order did not go out like you're used to. Nearly all of you have been so patient and understanding about the situation. We went from a 3600-square-foot facility to my kitchen table. We couldn't even order things because there was absolutely no room.
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XS Closed Sept 4th through 8th - No Shipping
Starts09-05-2023Ends09-08-2023LocationUSA-
#3Johnny Fever commentedEditing a commentGlad to hear you're on the move to come back after the aftermath. I believe in supporting small business and glad to see things coming together. Looking forward to hearing when you're all settled in your new digs. -
#4Usagi commentedEditing a commentFabulous news! Congratulations. -
#5Mila commentedEditing a commentNice! Wishing you a smooth set up!
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I tested a few different scenarios out to have better luck with USPS. They have been getting through.
For some reason a USPS employee rejected all of our international packages without cause or merit and did so anonymously. That meant they labeled the packages as hazardous even though XS strictly adhered to all mailing regulations. By rejecting them we had no recourse and would even lose the postage paid. No one at the post office would assist us since this person was doing what they... -
Allergies have been brutal this year! I took yesterday off to sleep and may be doing the same in the coming days. Doing the best that I can while trying to do simple things like breathe...
. I can hear the chariots swinging low coming to take me home
10-08-2024, 10:15 AM -
The power in the US office is off for we dont know how much ,so we are closing for the day
Any orders will be proceed tommorrow
Thank you everybody and have an amazing day
09-12-2024, 11:49 AM -
It's official: Due to snow and extreme cold, our USA facilities will be closed this week
UPDATE: We tried to go in today, but the weather decided to sleet this morning. Roads are treacherous and not worth risking our lives.
UPDATED 1/22: The extreme cold has finally broken here in South-West Tennessee. We've been stuck in our houses for an entire week as it snowed on the holiday last Monday, and temps dipped and stayed in the low 20s to single digits. Typically, we get...Starts01-15-2024Ends01-20-2024LocationUSA01-15-2024, 02:19 PM -
We will be leaving a bit early: The order cutoff will be 1pm11-20-2023, 12:46 PM