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Support Tickets

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  • Support Tickets

    We had an issue where support tickets were being created but our support suite was not being populated with said tickets. Pretty sure we fixed it, but if you did submit a ticket and did not get a response (within 24 hours), please submit another. No tickets were lost, just stuck in the ether.

    Our new shopping market integrates all tickets with user accounts so you'll be able to track your order and any tickets you might have in the same place.

    In the meantime there will be some glitches as we migrate to the new market system we are building.
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    Latest Articles

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    • Site hacked?
      by solonl
      Hello I did a check on my emailaddress (via https://www.avast.com/hackcheck) to see if my credentials where leaked somehow, and I found that this forum has been hacked in december 2020 and a list of members has been exposed on the darkweb and sold to criminals. Luckily the passwords are stored encrypted, but I think it is a good idea for people to change their passwords, since hashes can be matched by a brute force attack.

      ...
      04-10-2021, 06:41 AM
    • Potential Vulnerability
      by Scottie2Hottie
      I stumbled upon a vulnerability in this site. The other day I accidentally accessed the root menu. If I was able to do it then a hacker would have no problem. They could easily imbed all kinds of nasty stuff and the good folks here would never know until it was too late.

      If you have any personal info here, remove it. Same for email. Don't provide anything that could provide a back door directly to you.

      I contacted Steve about it but he never replied. Idk why not. He didn't...
      02-25-2019, 08:05 AM
    • SOLVED: Bliss - Page missing
      by XSteveO
      Working to resolve this now
      06-12-2018, 10:57 AM
    • A problem in the chopping cart (wb shop)
      by Ildergreier
      There seem to be a problem in the shopping cart, I can't remove items when/if I changed my mind. I can add more of same item, and remove the add, but not remove the product entirely from my cart. This is a problem. Could you guys check if there is a little bug somewhere? BobiiJo925 XSteveO...
      03-14-2018, 08:55 AM
    • Support Tickets
      by XSteveO
      We had an issue where support tickets were being created but our support suite was not being populated with said tickets. Pretty sure we fixed it, but if you did submit a ticket and did not get a response (within 24 hours), please submit another. No tickets were lost, just stuck in the ether.

      Our new shopping market integrates all tickets with user accounts so you'll be able to track your order and any tickets you might have in the same place.

      In the meantime there will...
      02-15-2018, 08:27 AM
    • Ordering through Paypal
      by Abel.Mann
      I have ordered many times through your web store but this time Pay Pal is saying I have to type in the product description and price. See Below. Something seems a little off here. This is after I type in my Paypal username and password.


      Please Advise.


      Aser Gruppe International, Corp.

      Choose a way to pay

      Error Message

      Please enter an amount greater than zero.


      Your order summary

      Descripti...
      11-02-2017, 08:01 PM
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