I wanted to pm idle about this, but I guess it's easier to create a topic and then more people can tell if this is the same across brands and OS's.
I'm having some trouble on the store with my HTC, Android. Tried both origin browser and the chrome browser. When I enter a product page, as I scroll down, I see lots of things, but simply don't see the product description (tried desire me XS oil and spray). I see the photo, forum posts, reviews, specials for sale, the bottom black menu.. But no description at all...?
Does this happen to anyone else?
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by solonlHello I did a check on my emailaddress (via https://www.avast.com/hackcheck) to see if my credentials where leaked somehow, and I found that this forum has been hacked in december 2020 and a list of members has been exposed on the darkweb and sold to criminals. Luckily the passwords are stored encrypted, but I think it is a good idea for people to change their passwords, since hashes can be matched by a brute force attack.
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I stumbled upon a vulnerability in this site. The other day I accidentally accessed the root menu. If I was able to do it then a hacker would have no problem. They could easily imbed all kinds of nasty stuff and the good folks here would never know until it was too late.
If you have any personal info here, remove it. Same for email. Don't provide anything that could provide a back door directly to you.
I contacted Steve about it but he never replied. Idk why not. He didn't...-
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by IldergreierThere seem to be a problem in the shopping cart, I can't remove items when/if I changed my mind. I can add more of same item, and remove the add, but not remove the product entirely from my cart. This is a problem. Could you guys check if there is a little bug somewhere? BobiiJo925 XSteveO...
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by XSteveOWe had an issue where support tickets were being created but our support suite was not being populated with said tickets. Pretty sure we fixed it, but if you did submit a ticket and did not get a response (within 24 hours), please submit another. No tickets were lost, just stuck in the ether.
Our new shopping market integrates all tickets with user accounts so you'll be able to track your order and any tickets you might have in the same place.
In the meantime there will...-
Channel: Bug Reports
02-15-2018, 08:27 AM -
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by Abel.MannI have ordered many times through your web store but this time Pay Pal is saying I have to type in the product description and price. See Below. Something seems a little off here. This is after I type in my Paypal username and password.
Please Advise.
Aser Gruppe International, Corp.
Choose a way to pay
Error Message
Please enter an amount greater than zero.
Your order summary
Descripti...-
Channel: Bug Reports
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thank you for posting your feedback.
The description should be there in all mobiles but its shifted after the right column row for now.
Currently the main store uses fully responsive design that adapts it self based on the device resolution automatically.
but things are starting to get weird on some low resolution phones and devices.
Thats why we are also working on another light mobile version of the store.
No fancy stuff - simplicity and fast browsing on all devices
In a week / two we will release it for testing
As for the normal version of the sites
more tweaks and optimizations are coming for all high end devices
The description you mentioned should be in the middle.
Page starts with:
and then:
can you please make me a screenshot right after the add to cart so that i can get an overview and an idea what is happening for you
Low res is not the case here, on the contrary
But i see how this can be very confusing as it shouldn't be like that at all
It is in our to do list for a fix