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Phone System

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  • SOLVED Customer Support Phones Broken

    Been using a service called VoIP.ms for a long time but the service is now untenable. We are continually logged out of our phone system every time we log in. You'll more than likely get a voicemail. I apologize for the inconvenience while I search for a new phone system.

    Tags: None
    • Likes 1
    • Muestereate
      #1
      Muestereate commented
      11-03-2020, 02:32 PM
      Editing a comment
      Good luck on THAT!
    • KateD
      #2
      KateD commented
      11-06-2020, 07:46 AM
      Editing a comment
      Thanks for the update.
    • XSteveO
      #3
      XSteveO commented
      11-06-2020, 01:15 PM
      Editing a comment
      I'll have them working in short order
    Posting comments is disabled.

Latest Articles

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  • USA Store Maintenance
    by XSteveO
    I tried to add a new feature to the store but couldn't get it to work right so I tried to fix that and ended really messing some things up. In the process, my developer lives in Ukraine and the Russians have been bombing some power grids apparently. We are working on it so there might be instances of the store in maintenance mode.

    Shouldn't be too long. Maybe another night
    05-08-2024, 04:21 PM
  • LIFETIME DISCOUNTS
    by Hayley
    Hi guys!

    I've been getting a ton of questions about why the lifetime discounts aren't working, and when they would return. As you all know, the storm knocked us a few pegs down, and the discounts were halted while we got back on our feet.

    I am happy to let you guys know that the Lifetime discounts are back! We finally rebuilt enough to reapply them, so you guys should be able to see that in your cart as you checkout! If not, as always, I am here to help you all figure out...
    12-05-2023, 10:18 AM
  • Black Friday/Cyber Monday
    by Hayley
    Hey guys! I wanted to officially announce that we are not able to have a Black Friday/Cyber Monday sale. We have gotten a few questions about it, so I wanted to address it head on even though we don't usually do that. It is definitely unfortunate, but as you all know, times are tough and a lot of products are out of stock.

    The good news is we expect to be back in full swing by the end of December at the very latest! I have posted an update on some things already, so you can check that...
    11-08-2023, 01:47 PM
  • Coin Payments
    by XSteveO
    I have set up crypto payments again, and they should be ready by this week. It's a matter of stress testing as they don't offer a sandbox.

    They are limited on the coins they accept (I think only 10) so I'm going to do a payment by name with the other coins, but that might take me a week or more with the coding.
    05-22-2023, 09:40 AM
  • Now Accepting: Venmo, Sofort, Ideal, Giropay, etc...
    by XSteveO
    I'm happy to announce our new ability to accept Venmo, Bancontact, Sofort, Eps, MyBank, SEPA-Lastschrift., BLIK, Mercado Pago, Przelewy24, iDEAL, Giropay, PayPal Pay Later, and PayPal Credit.

    All Visa and Mastercard payments are verified through the Visa/MC check services, so in some rare instances, there may be an extra step if your card is new or fraud is suspected. As this is a new system, please let me know if you encounter any glitches.

    ...
    03-29-2023, 09:46 AM
  • Store Q and A
    by XSteveO
    Directly under the add to cart button in the store, you will now be able to ask product-specific questions. You can find the answers below the product description
    ​




    ...
    03-28-2023, 08:59 AM
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