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USPS Priority Mail
We will proceed to offer USPS Priority Mail at the same affordable rate for both Domestic and International. Priority Mail for domestic averages 3 days at only $6. International shipments can take up to 30 days at only $20 to Canada with the rest of the world at $24. International tracking can be sketchy at times as packages are transferred from one country to the next (its the government, what else would you expect?).
Domestic clients will still get free Priority Mail for orders at $75 or more. Our International friends are now eligible for free International Priority Mail too. In Canada spend $200 and the rest of the world $240 and your USPS International Priority Mail is free also.
FedEx Priority Overnight - Domestic (US)
Our Domestic (US) FedEx Priority Overnight shipments are proceeding as normal, but we have been forced to raise our shipping rates while we explore other viable methods. Current shipping charges have increased to $24.97. These rates are still super-competitive and from our research some of the best in the industry. Your package will still be shipped Priority Overnight with expected morning delivery.
FedEx Priority International
International shipments with FedEx Priority have been discontinued effective immediately. We are beginning a transition to DHL International Express for all of our international friends in need of speedy delivery and reliable tracking.
There are a couple of caveats though we are still working out that you need to be aware of. The first of those are the rates, which have increased for some and decreased for others. You will find below our new shipping zones and rates.
Perhaps the most significant change is the pickup services which will effect your delivery time. DHL does not have any drop boxes, like FedEx and UPS do, anywhere near pheromoneXS. The closest is about 20 miles away which means we will be scheduled for a daily pickup. Until we can be regularly scheduled on this route I can only promise all International shipments will be delayed one business day before shipping. Please understand this potentially means if you order on Friday, it will not ship until Monday. If DHL agrees to pickup at 4:30pm or later there will be no difference. When I obtain a standardized pickup time from our new driver I can better provide additional information.
DHL International Express Zones and Rates
**Puerto Rico, Canada, Mexico: $33.97
**Caribbean, Europe, Asia $39.97
Anguilla, Aruba, Bahamas, Belgium, Cayman Islands, Dominica, Dominican Republic, France, Germany, Grenada, Guadeloupe, Haiti, Hong Kong, Italy, Jamaica, Japan, Korea, Luxembourg, Martinique, Monaco, Montserrat, Netherlands, Portugal, San Marino, Spain, St Kitts & Nevis, St Lucia, St Vincent & Grenadines, Taiwan, Trinidad Tobago, Turks and Caicos, UK,
Virgin Islands US/British
**Pacific, SE Asia $42.97
Australia, Bangladesh, China, Guam, India, Indonesia, Macau, Malaysia, Micronesia, New Zealand, Palau, Philippines, Singapore, Sri Lanka, Thailand, Vietnam
**North and Eastern Europe $47.97
Austria, Bulgaria, Cyprus, Czech Republic, Denmark, Farce Islands, Finland, Gibraltar, Greece, Greenland, Hungary, Iceland, Liechtenstein, Lithuania, Malta, Norway, Poland, Romania, Slovak Republic, Slovenia, Swaziland, Sweden
**Central & South America, Middle East $49.97
Afghanistan, Bahrain, Belize, Bolivia, Columbia, Costa Rica, Ecuador, Egypt, Falkland Islands, French Guiana, Guinea, Honduras, Iraq, Jordan, Lebanon, Nicaragua, Oman, Pakistan, Panama, Paraguay, Qatar, Saudi Arabia, Syria, Turkey, Uruguay, Yemen
**Pacific Islands, SE Asia2 $63.97
American Samoa, Bhutan, Brunei Darussalam, Cambodia, Fiji, Maldives, Marshall Islands, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, Papua New Guinea, Tonga, Tuvalu, Vanuatu
**Russia, Eastern Europe2, Africa $66.97why we did this
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We are now offering Overnight Saturday on retail orders, which will be available from Thursdays after 2pm through Fridays before 2pm. Unlike our deeply discounted 2nd Day rates, including Saturdays, there is an additional charge for overnight Saturdays ($15.97).
You will find this option under Extra Services tab directly underneath the payment selection section.
Please note: If this service is unavailable in your area from FedEx we will return this fee as a voucher. If...03-21-2023, 10:11 AM -
FedEx is having issues with its shipping software. We cannot select Saturday deliveries, and Tech Support knows the situation. Depending on how late it goes, I might just ship them 2nd Day Monday delivery.12-08-2022, 12:47 PM
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USPS Priority Mail has been temporarily disabled so we can fix a glitch we are having11-22-2022, 11:33 AM
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Effective Immediately
USPS has drastically increased pricing on everyone. They say it's only because of peak holiday times and will decrease after the holidays but who knows. The service gets slower and the price goes up....LOL
Free Shipping Threshold is now the following
USPS FCM Domestic Free at $50 and above
USPS FCM Canada Free at $75 and above
USPS FCM International Free at $100 and above...11-22-2021, 03:02 PM -
DOMESTIC
The USPS has increased its rates which is reflected in our shipping charges and free shipping threshold.
The USPS is still experiencing significant shipping delays across all services.
First Class Mail typically takes 3-5 days but with expected delays, it more realistically can take 2-3 weeks
Priority Mail typically takes 2-3 days but with expected delays, it more realistically can take 1-2 weeks (we've seen some take 2-3 months)
Express typically takes...10-26-2021, 09:28 AM -
Just an FYI that the USPS is still experiencing massive delays in getting Priority Mail delivered. If you order USPS Priority Mail you can expect delays, by as much as a couple of weeks. XS is not responsible for these delays as they are completely out of our hands. FedEx 2nd Day is a much better option: It's more economically priced and way more reliable. Sometimes FedEx does experience issues, but nothing like the post office. Worst part about it is they actually raised the prices.
...05-03-2021, 10:02 AM
I think we finally have this figured out with the shipping changes. We've had to dramatically increase shipping. Its something, I am sure, no company ever wants to do, but the situation required it. We have some situations where charges for the area of the world Idle lives in significantly decreased and then Dignify has unfortunately has had a large increase. We will be continuing to get this under control and normalize this. With our EU center coming online this will all be a distant memory soon enough anyway.
DHL will be picking up orders at around 1 pm weekdays, but it could be as early as noon. If you want your order to ship that day I recommend you get it in as early as possible. With the rate increases and limited packages using this service I didn't have much of a say in what time I needed a pickup.
FedEx is still scheduled for 5 pm Monday through Friday so orders before 4 pm will ship same day and the USPS is about the same.
Please be so informed that ALL ORDERS are subject to a 24 hour processing delay before shipping. The delay has rarely ever occurred, but just be aware that it could.
I want to encourage everyone to use trackable services like FedEx and DHL when shipping. Discounts are now applied only for FedEx and DHL at $5.00 off for every $100 spent. These discounts must be actual money spent on actual products, therefore not considering discounts, reward points, or any other form of non-monetary compensation to lower the cost. Shipping charges are also not calculated as a product cost. I completely understand that for some community members like Dignify, this might no longer be an option. I want to assure everyone I am actively seeking to work out a more favorable solution.
I do know that most other pheromone vendors are not offering any discounted shipping for international community members. I would kindly request that if anyone sees a verifiable better shipping rate please inform me via email. I'll do my best to work with you. Something you should consider though is some people are selling very expensive bottles of perfumers alcohol. I want to be fair, but if its a bogus site selling junk, I won't be able to do anything. So all I ask is to please consider this when asking if we can work out a deal.