A severe thunderstorm ripped the roof off our facilities in Millington TN today. Everything has been destroyed or severely damaged.
The office building was XS: https://wreg.com/weather/weather-wea...torm-nws-says/
https://wreg.com/news/local/strong-s...in-millington/
https://wreg.com/weather/weather-wea...-south-sunday/
UPDATE 6/27: Since the building is structurally unsound with missing walls and roof the property is considered unsafe and therefore nobody is allowed on the property.
I posted some pics and video's here on our facebook page: https://www.facebook.com/Aser-Gruppe...50352025139401
UPDATE 7/5: Hayley and I have gone through everything to determine what was usable and what isn't. We plan to begin shipping tomorrow. Please understand, we have no samples, stickers, candy... Basically, you will get what you ordered and not much else.
UPDATE 7/6: It was a very rough start but we did manage to get about 6 FedEx orders out
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Storms have devastated our TN facilities!
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#17Tigris commented07-05-2023, 09:42 PMEditing a commentThis seriously makes me want to cry. I’m so very sorry this happened to you guys! Shoot I feel like we are all hurting with you. But I know there’s no way we can feel an inkling of your pain, sadness, and shock.
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#18Tigris commented07-05-2023, 09:47 PMEditing a commentThis may not be possible, but we are a community. I would love to ask if there is something your Discover XS community/family can do to help? Possibly a “reverse sale”? I think I just made that word up, but could you generate a code for us Discover XS active users, testers community…., that would add ten percent instead of discount? It wouldn’t be much, but it’d be a way of us giving back to you all, who have consistently been here for us. I currently don’t think I could do a very big order like that but if we all did it’d help a bit while you deal with insurance and such…
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#19Johnny Fever commented07-24-2023, 06:21 PMEditing a commentI feel bad as I hadn't been aware of the news! First off, glad everybody is safe. Second, glad you're pulling up your bootstraps to get things ramped up again. Looking forward to hearing when things are as close to normal as possible as I have another order planned.
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by XSteveOIt's official: Due to snow and extreme cold, our USA facilities will be closed this week
UPDATE: We tried to go in today, but the weather decided to sleet this morning. Roads are treacherous and not worth risking our lives.
UPDATED 1/22: The extreme cold has finally broken here in South-West Tennessee. We've been stuck in our houses for an entire week as it snowed on the holiday last Monday, and temps dipped and stayed in the low 20s to single digits. Typically, we get...Starts01-15-2024Ends01-20-2024LocationUSA-
Channel: Potential Delays
01-15-2024, 02:19 PM -
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by XSteveOWe will be leaving a bit early: The order cutoff will be 1pm
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Channel: Potential Delays
11-20-2023, 12:46 PM -
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by HayleyHi guys!
Just wanted to throw out another small update! We are getting things put together, and we have high hopes for the future! I noticed that some things were showing out of stock when we have them available, so I fixed that. However, we still do not have Xist or Evolve yet. I know a lot of you guys are looking forward to those products returning, so just bear with us! We will be back to showing the full XS experience very soon! We have multiple packages coming in daily so we can...-
Channel: Potential Delays
11-07-2023, 11:25 AM -
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by HayleyHey guys, it's me again!
I just wanted to give as much of an update as I can. Things are so hectic around here, but we are making very good progress! We have two new hires, Lia and Kyle. They will be making posts and stuff as soon as we can get them set up on the forum. You will also see Lia's name on your notes for your orders now! We finally got everything from the old building, so it is an absolute mess in here right now, but SteveO and I are very excited for the way the office is...-
Channel: Potential Delays
10-19-2023, 02:40 PM -
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by HayleyHi guys! I wanted to give an update about our situation since it's been a minute. We finally got the table tops today, so we will spend today and tomorrow putting the tops on the legs and rearranging everything to our liking. Once that is done, SteveO will be attempting to make blends, but we have to figure out what molecules we do and do not have in stock. Depending on what we have, we will make the products you guys have been missing! Some of the products will take a minute to come back into stock,...
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Channel: Potential Delays
09-28-2023, 10:50 AM -