Hi everyone, thank you for the overwhelming response to our annual sale. We still have about 50 more orders to ship, not including the 50-ish of custom orders. We should be finished shipping all by tomorrow or Friday.
Thank you again for being a part of the XS family.
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[SOLVED] BFCM Orders to go
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#1Usagi commented11-30-2022, 09:38 AMEditing a commentThanks for you and your team’s tireless work and generosity. <3
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#2XSteveO commented12-01-2022, 02:28 PMEditing a comment3 orders left, 1 of which is an International + at least 40 custom orders.
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#3XSteveO commented12-08-2022, 12:44 PMEditing a commentAbout 15 customs left
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by XSteveOFriday 23rd
The roads here are one giant sheet of ice. The biggest issue is salt and ice melt do not work in these brutal temperatures. I've called my local USPS and they have not answered leaving me to believe they are closed. FedEx will not pick up our local box when there is severe weather. We are at 0 degrees with a wind chill of -18. Everything is frozen!
Orders will not ship until Tuesday.
Please stay safe.
Thursday 22nd
The...-
Channel: Potential Delays
12-21-2022, 12:37 PM -
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by XSteveOHi everyone, thank you for the overwhelming response to our annual sale. We still have about 50 more orders to ship, not including the 50-ish of custom orders. We should be finished shipping all by tomorrow or Friday.
Thank you again for being a part of the XS family.-
Channel: Potential Delays
11-30-2022, 06:51 AM -
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by XSteveOFedEx is currently experiencing technical issues with their shipping management software that is preventing us from shipping any FedEx International. Every time we go to ship since this morning, we get an error that no customs options are available. Usually, these things correct themselves after an hour, but this has been all day. I finally called Tech Support, and after 20 minutes of confirming it was I, they told me the system is experiencing tech difficulties and might be restored in the next...
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Channel: Potential Delays
10-18-2022, 01:48 PM -
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by XSteveOOur ISP is currently offline. We are patiently waiting for it to come back online.
This means no phone calls, emails, support or anything else until we have Internet.-
Channel: Potential Delays
08-23-2022, 08:58 AM -
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by XSteveOHaving some issues with FedEx Global Priority. Most FedEx orders have been processed but there are a couple that the page never loads. Brings up a wait error dialogue but never actually loads. Not sure why but it's definitely on the FedEx side.
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Channel: Potential Delays
07-06-2022, 10:58 AM -
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by XSteveOIts Monday and everyone, except me, has called out sick. FedEx and anything other than economy shipping will ship first. If I can get to the others I will, but there are a lot of the others and they take priority. Tickets will probably be delayed in answering too. Be patient and be nice.
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Channel: Potential Delays
06-13-2022, 10:19 AM -