Tweet
FedEx is currently experiencing technical issues with their shipping management software that is preventing us from shipping any FedEx International. Every time we go to ship since this morning, we get an error that no customs options are available. Usually, these things correct themselves after an hour, but this has been all day. I finally called Tech Support, and after 20 minutes of confirming it was I, they told me the system is experiencing tech difficulties and might be restored in the next couple of hours.
Unfortunately, it takes time to input and add all the customs docs to FedEx, so it will not happen today. We can only do our best
-
I tested a few different scenarios out to have better luck with USPS. They have been getting through.
For some reason a USPS employee rejected all of our international packages without cause or merit and did so anonymously. That meant they labeled the packages as hazardous even though XS strictly adhered to all mailing regulations. By rejecting them we had no recourse and would even lose the postage paid. No one at the post office would assist us since this person was doing what they... -
Allergies have been brutal this year! I took yesterday off to sleep and may be doing the same in the coming days. Doing the best that I can while trying to do simple things like breathe...
. I can hear the chariots swinging low coming to take me home
10-08-2024, 10:15 AM -
The power in the US office is off for we dont know how much ,so we are closing for the day
Any orders will be proceed tommorrow
Thank you everybody and have an amazing day
09-12-2024, 11:49 AM -
It's official: Due to snow and extreme cold, our USA facilities will be closed this week
UPDATE: We tried to go in today, but the weather decided to sleet this morning. Roads are treacherous and not worth risking our lives.
UPDATED 1/22: The extreme cold has finally broken here in South-West Tennessee. We've been stuck in our houses for an entire week as it snowed on the holiday last Monday, and temps dipped and stayed in the low 20s to single digits. Typically, we get...Starts01-15-2024Ends01-20-2024LocationUSA01-15-2024, 02:19 PM -
We will be leaving a bit early: The order cutoff will be 1pm11-20-2023, 12:46 PM