yobit.net eobot.com digifinex
  • Thank you for visiting DiscoverXS your pheromone research community.
    If this is your first visit please register so you can join the community: click the Sign Up link above to proceed.
    To start viewing messages, please login and select the forum that you want to visit from the selection below.

Announcement

Collapse
No announcement yet.

UPDATED 4/21: Steps We've Taken To Ensure Safety: Covid-19!

Collapse
X
Collapse
  •  

  • UPDATED 4/21: Steps We've Taken To Ensure Safety: Covid-19!

    Dear friends

    The impact of Covid-19 has created severe disruptions across the globe. We are actively monitoring this rapidly developing situation and understand how it is impacting our suppliers and vendors. Aser Gruppe International values the relationship we have created with our customers, community members and friends which is why it's important to always be as forthcoming and transparent as possible.

    Over the years we have taken steps to prepare as best as we could for any type of disruption to our supplies such as bottles and molecules. While we do have a pretty resourceful stock on hand please be aware of potential shortages in the future.

    We put an extremely high-value on the relationships between people so it is of deep concern when our offices in Memphis, TN and Sofia, BG are both located where cases of Covid-19 have been confirmed. While unlikely any of our staff will come into contact with this virus, we have a responsibility to ensure we set forth protections for all.

    Unfortunately because this virus has been reported to be extremely contagious I have decided to take certain precautionary steps to protect our staff, and thus you, from unnecessary exposure. Silvia who manages our Sofia office will be working remotely from her home location. She will still be answering the phone normally and helping with tickets whenever needed. All orders from the EU will only ship two times a week to limit her potential exposure from traveling back and forth daily.

    Our US Office will be limited to one employee at a time and only to ship orders. Phones will be answered regularly. Until further notice we humbly request your patience with shipping times. Economy shipping orders might not ship same day if ordered before 2pm. Custom orders will potentially ship closer to ten days rather than just a couple.

    I believe these are the prudent steps to take while we weather this storm and ask for everyone's patience. I want to limit the exposure of the team to any threats while continuing to exceed our clients expectations.

    Please stay safe out there and take whatever steps you need to, to ensure your continued health and safety.
    1. Expect Processing Delays. USA orders will ship with 1-3 day processing regardless of shipping method.
    2. Cancellations for any reason inquire a 5% charge (It's what we get charged so we're passing it on).
    3. Expect some delays on custom orders. Most will ship within the 10 days. No cancellations of these.
    4. Phones are on regular hours.
    5. Please be patient. We have the right to refuse business to mean people. Don't be mean.
    UPDATE MAY 21 2020:
    Beginning May 26 EU Returns to normal shipping

    USA has already returned to normal



    USA has temporarily transitioning to making hand-sanitizer for local emergency responders. We've provided over 2000 free bottles of hand sanitizer to Tipton County Sheriffs Department, Atoka Police, Millington Police, Munford Police, Atoka Fire, Charleston Fire, Gilt Edge Volunteer Fire, Millington Fire, Munford Fire, Quito Volunteer Fire, Three Star Fire, Atoka Public Works, Methodist Hospital, Tipton County Schools, Shelby County Child Protective Services, Sherwin Williams Paint, Watkins Appliances along with hundreds to local doctors and nurses, FedEx, UPS and Amazon delivery drivers, medical professionals, vets, fast food workers, grocery store workers and all wakes of front line service industry workers with countless others.

    I am honored to be able to serve our community in this time of uncertainty. Your patronage of XS has helped me do this and I want to personally thank you. I realize pheromones might not be on your mind right now but with every order we are able to help more and more people. Our hand sanitizer is a flammable product and requires special procedures to ship so we are unable to send with orders through the mail. It can only be picked up locally. Hand sanitizer is much more readily available now too



    Click image for larger version  Name:	Screen Shot 2020-03-31 at 11.52.38 AM.png Views:	120 Size:	1.24 MB ID:	129584

    • MostHoly
      #8
      MostHoly commented
      Editing a comment
      Sending blessings for health, happiness and continued proseprity to you and team XS. Be well!

    • RelateSite
      #9
      RelateSite commented
      Editing a comment
      I love the way you are handling this, and I hope you stay safe and profitable during this time.

    • MostHoly
      #10
      MostHoly commented
      Editing a comment
      Wonderful to read your update and from one human being to another, deep gratitude to you an your team, for supporting the commuity and front line workers with hand sanitizers. You rock!
    Posting comments is disabled.

Latest Articles

Collapse

  • Extended BlackFriday/Cyber Monday 40% Off Sale
    by XSteveO
    All other discounts have been disabled including free shipping. Lifetime/VIP Discounts and free shipping will return after the sale.

    This is for retail sprays 10, 30 and artisan under Men, Women and Unisexy. I cannot include oils on this.

    The sale will be good through Monday at the least.
    UPDATE Sale is good through Wednesday 6pm CST

    Please remember i am still alone in our USA facilities. Between answering calls and tickets, making customs and filling...
    11-28-2024, 08:06 PM
  • Allergy season
    by XSteveO
    Allergies have been brutal this year! I took yesterday off to sleep and may be doing the same in the coming days. Doing the best that I can while trying to do simple things like breathe.... I can hear the chariots swinging low coming to take me home
    10-08-2024, 10:15 AM
  • US office power off
    by XSilvia
    The power in the US office is off for we dont know how much ,so we are closing for the day
    Any orders will be proceed tommorrow
    Thank you everybody and have an amazing day
    09-12-2024, 11:49 AM
  • USA Snow closing (Updated)
    by XSteveO
    It's official: Due to snow and extreme cold, our USA facilities will be closed this week

    UPDATE: We tried to go in today, but the weather decided to sleet this morning. Roads are treacherous and not worth risking our lives.

    UPDATED 1/22: The extreme cold has finally broken here in South-West Tennessee. We've been stuck in our houses for an entire week as it snowed on the holiday last Monday, and temps dipped and stayed in the low 20s to single digits. Typically, we get...
    Starts
    01-15-2024
    Ends
    01-20-2024
    Location
    USA
    01-15-2024, 02:19 PM
  • Early Cutoff Monday 11/20
    by XSteveO
    We will be leaving a bit early: The order cutoff will be 1pm
    11-20-2023, 12:46 PM
  • Stock Update
    by XSteveO
    XiSt 10ml back in stock
    APi back in stock
    11-20-2023, 10:46 AM
Working...
X