I just spoke to Steve on whatsapp and was wondering,why the heck is he calling me on whatsapp. He said somebody crashed into a utility pole and they lost all power in the area. No internet, no phones, no air conditioning and it's already extremely hot.
He's got this morning's orders printed with shipping labels and will do what he can do to get them out but without power he is not absolutely sure.
He will keep me updated via whatsapp and I will do my best to keep you guys updated as well. However, he is not sure how long he can last without air conditioning when it is already 86 degrees in the office and expecting to get much hotter.
He loves us all and this is probably the end for him. He's pretty sure this is an invasion by space monsters here to steal his comply formula and restore order to the Universe.
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SOLVED: Power Outage at US Lab
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#6XSteveO commented07-18-2019, 01:48 PMEditing a commentAll orders have been shipped. Sorry if we made anyone anxious
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#7Muestereate commented07-18-2019, 03:38 PMEditing a commentAnxious hell, I've been charging up the flux capacitor just incase.
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#8Devin1Neil commented07-19-2019, 10:19 AMEditing a commentOh no! Well you still managed to get my order out at least!
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by XSteveOIt's official: Due to snow and extreme cold, our USA facilities will be closed this week
UPDATE: We tried to go in today, but the weather decided to sleet this morning. Roads are treacherous and not worth risking our lives.
UPDATED 1/22: The extreme cold has finally broken here in South-West Tennessee. We've been stuck in our houses for an entire week as it snowed on the holiday last Monday, and temps dipped and stayed in the low 20s to single digits. Typically, we get...Starts01-15-2024Ends01-20-2024LocationUSA-
Channel: Potential Delays
01-15-2024, 02:19 PM -
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by XSteveOWe will be leaving a bit early: The order cutoff will be 1pm
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Channel: Potential Delays
11-20-2023, 12:46 PM -
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by HayleyHi guys!
Just wanted to throw out another small update! We are getting things put together, and we have high hopes for the future! I noticed that some things were showing out of stock when we have them available, so I fixed that. However, we still do not have Xist or Evolve yet. I know a lot of you guys are looking forward to those products returning, so just bear with us! We will be back to showing the full XS experience very soon! We have multiple packages coming in daily so we can...-
Channel: Potential Delays
11-07-2023, 11:25 AM -
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by HayleyHey guys, it's me again!
I just wanted to give as much of an update as I can. Things are so hectic around here, but we are making very good progress! We have two new hires, Lia and Kyle. They will be making posts and stuff as soon as we can get them set up on the forum. You will also see Lia's name on your notes for your orders now! We finally got everything from the old building, so it is an absolute mess in here right now, but SteveO and I are very excited for the way the office is...-
Channel: Potential Delays
10-19-2023, 02:40 PM -
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by HayleyHi guys! I wanted to give an update about our situation since it's been a minute. We finally got the table tops today, so we will spend today and tomorrow putting the tops on the legs and rearranging everything to our liking. Once that is done, SteveO will be attempting to make blends, but we have to figure out what molecules we do and do not have in stock. Depending on what we have, we will make the products you guys have been missing! Some of the products will take a minute to come back into stock,...
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Channel: Potential Delays
09-28-2023, 10:50 AM -