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I appreciate your patience with us as we attempt to recover. We should be able to resume International orders beginning next week. As to my standard declaration, please expect processing delays.
It takes a lot of paperwork to ship internationally and we are still missing many of the little processes and procedures we had in place to ensure compliance with a speedy delivery.
EDIT: Please remember all orders from the Global USA Hub ship from the USA. If you want your order shipped from the EU Hub you'll need to order from the EU hub.
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I tested a few different scenarios out to have better luck with USPS. They have been getting through.
For some reason a USPS employee rejected all of our international packages without cause or merit and did so anonymously. That meant they labeled the packages as hazardous even though XS strictly adhered to all mailing regulations. By rejecting them we had no recourse and would even lose the postage paid. No one at the post office would assist us since this person was doing what they... -
I was able to negotiate better overnight pricing for FedEx Priority Overnight from 39.97 down to $32.97. XS does not make profits from shipping so those savings are passed along to you.04-23-2025, 11:07 AM
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Allergies have been brutal this year! I took yesterday off to sleep and may be doing the same in the coming days. Doing the best that I can while trying to do simple things like breathe...
. I can hear the chariots swinging low coming to take me home
10-08-2024, 10:15 AM -
Shipping holiday so we will be closedStarts10-14-2024Ends10-14-2024LocationUSA10-08-2024, 10:06 AM
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The power in the US office is off for we dont know how much ,so we are closing for the day
Any orders will be proceed tommorrow
Thank you everybody and have an amazing day
09-12-2024, 11:49 AM
Glad to know.
I am running empty on some blends needed.