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US Lab WiFi Down Expect shipping delays

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  • US Lab WiFi Down Expect shipping delays

    We added a wifi access point and now the entire system is down. That means some orders will NOT ship and minimal phone coverage. I'm working the problem but not sure where the issue is yet. I'm doing this over my phone but because everything is hooked up to our wifi network I cannot access printers or anything else.

    • Ildergreier
      #1
      Ildergreier commented
      Editing a comment
      oki.

    • XSteveO
      #2
      XSteveO commented
      Editing a comment
      We are still experiencing an outage here in the USA.

      We upgraded our network to include a wifi access point in the lab as we are in metal buildings with firewalls between the different units. Three of our units are next to each other 11, 12 and 13 and therefore connected. The gym used to be in unit 8, but we have since converted that to the new lab (more spacious) and moved the gym into unit 11. This created some wifi access issues down in unit 8, where as we could connect but not very fast or even stable.

      Anyway got myself a network switch and new TP-Link router to add as an access point down in unit 8 with LAN cable to connect. Now here's the funny part; it wasn't any of that which caused the issue. I simply relocated the modem to a more accessible location so that it would all be centralized to the three adjoining units. Literally unplug and plug back in, but somehow in moving it, the power supply went bad! 10 foot move and the power-supply goes bad ~ WTF!

      Anyway that's what happened and so today after resetting all back to factory defaults today will be about restoring to my custom settings. We get tons of ghost calls on the phones which interfere with regular calls, so please if you're trying to get through, be patient. Its going to take a hot-second to get all the settings back.

      Most orders shipped although there were a couple we were catching up from Day of the Dead sale. We will probably upgrade shipping on some that didn't go out.

      Once again I respectfully ask for patience

    • XSteveO
      #3
      XSteveO commented
      Editing a comment
      Pretty sure all is restored as of now
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