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  • Unsatisfied Customer Service

    HI,

    I am really sad to say that I am totally unsatisfied from customer services. On 9th of November, 2017 I placed an order for 2 pheromones on EU Hub. Then i received a message that I will get my tacking number in 1 business day and my delivery will be arrived in 2-4 working days. It's been more than 7 days but neither I can see tracking number on my status or nor I have received my items yet. I wrote to pheromonexs support email, number of times but got no reply. I phoned them on both US and EU number but no body picks up the call. I have to travel on 24th of November and don't know what is the status of my delivery. It seems to me that this is a fraudulent company. I have never seen such a bad service in my whole life. I just wasted my money and time.

  • #2
    hello Chaudhry
    i dont think you wasted ya money
    check this post as started by yours truly
    https://discoverxs.com/forum/main-ca...phoricxs-euhub


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    • #3
      Originally posted by Chaudhry View Post
      HI,

      I am really sad to say that I am totally unsatisfied from customer services. On 9th of November, 2017 I placed an order for 2 pheromones on EU Hub. Then i received a message that I will get my tacking number in 1 business day and my delivery will be arrived in 2-4 working days. It's been more than 7 days but neither I can see tracking number on my status or nor I have received my items yet. I wrote to pheromonexs support email, number of times but got no reply. I phoned them on both US and EU number but no body picks up the call. I have to travel on 24th of November and don't know what is the status of my delivery. It seems to me that this is a fraudulent company. I have never seen such a bad service in my whole life. I just wasted my money and time.
      Don't worry my friend, you won't lose your money, they will send the products. But, yes customer service is having some difficulties. Two months ago I made a ticket, they just never answer, and took more than one month, they close ticket without any answer. Then two weeks later, I send other ticket copy-paste of my last ticket, and I got a rushy answer in one week. I imagine at that moment, they were having lots of orders
      Living in Nordic climate, very cold and humid. Targets Caucasian/blond women, not really much chance to test with black, hispanic or asian. Living in a city, I target mostly 18-40 years old.
      Pheromone XS: SOB, Xist oil, Love boat, Cohesion oil & spray, Ascend -cops-, Connections, Evolve.
      Alpha dream: Alpha Maschio.
      Love Scent : scented Chikara, NPA 15ml.
      Androtics: A 314 oil (rarely use)
      Cover cologne: Armani Code

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      • #4
        Chaudhry I am sorry to hear that you are having issues. But the company is seriously about their customers . I hope you give them a chance to reply to your issues you have addressed .
        36/B/M

        Current arsenal:
        Ascend spray, Cohesion spray, Evolve spray, PSE
        , XSP86 12.5 mcg/spray, sob spray, XiSt spray, , sample Taboo spray

        Comment

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