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A huge thank you to Silvia from the EU-Hub and the entire XS-Team, I hope you're all safe.
After I ordered some APi in September 2020 the shipment got lost but I decided to wait because sometimes DHL realizes that something went wrong. But it can take some weeks (or month) till you receive your shipment.
I was surprised when I received the lost shipment on January 4th but it was reshipped from the EU-Hub (including a nice little gift) and I even didn't ask for it to be reshipped.
To be honest I'm too tired when I get home from work to sit down and write mails.
Excellent customer service - you guys rock!
I placed a new order on February 15th and received my goodies at February 24th. Nine days from Bulgaria to Germany despite corona, excellent!!
And thanks again Silvia for the nice gift, I love it
I already placed a new order for some more because APi makes my (up to) 12 hours working days a lot easier.
Stay well and take care dear XS-Team and entire community.
After I ordered some APi in September 2020 the shipment got lost but I decided to wait because sometimes DHL realizes that something went wrong. But it can take some weeks (or month) till you receive your shipment.
I was surprised when I received the lost shipment on January 4th but it was reshipped from the EU-Hub (including a nice little gift) and I even didn't ask for it to be reshipped.
To be honest I'm too tired when I get home from work to sit down and write mails.
Excellent customer service - you guys rock!
I placed a new order on February 15th and received my goodies at February 24th. Nine days from Bulgaria to Germany despite corona, excellent!!
And thanks again Silvia for the nice gift, I love it
I already placed a new order for some more because APi makes my (up to) 12 hours working days a lot easier.
Stay well and take care dear XS-Team and entire community.
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