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XS has MASTERED the art of customer experience

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  • XS has MASTERED the art of customer experience

    Okay... those of you who know me, know I'm an XS fanboy. #fanboy4lyf

    I have had friends recommend other vendors, and I simply tell them I'm an XS #fanboy4lyf because SteveO has ALWAYS taken care of me, in every regard. I've used pheromones since 2014 and ever since then, I've purchased from XS exclusively. And every time I've opened the package that I got in the mail, I've been greeted by warmth, love, and the SteveO touch.

    This last package I got was the best, hands down, I've ever received. I opened the box, as usual, and see the little foam packaging, along with the printed invoice and postcards. This postcard was the simplest one I've ever received, but it did the job effectively. It had a big ole smiley face on it. Not only that, but Guest wrote ALL over it, telling me how awesome I am (I didn't know you picked up on that, thanks for noticing!), and they included a few gifts too!

    I got XS193 Boyfriend in the package as a sample, since I guess I'm what they consider an active contributor to the community. Thanks! I'm one of the lucky ones

    Not only that, but they went out of their way to make sure I knew they had my back. "We've got you covered".


    I'm an ENFP personality type and I'll be damned if XSteveO isn't one too. In fact, I'll S*** bricks if he's not. Because only an ENFP would intuitively know how to make every single person he touches feel special, in his/her own way.

    So thank you, Steve, and the XS team, for EVERYTHING you've done for me. From hand written notes from Steve himself, to a phone call from BobiiJo925 and hearing her sweet voice, to a surprise e-mail from KateD on Friday calling me out on being so elusive but when a woman like herself e-mails me, I'm so quick to respond. Y'all have made me feel special. XS has been with me every step of the way of my journey to discover who I really am, the amazing experiences that are available to me as a human being on planet earth.

    And if you're a new or prospective customer reading this post, believe me. Your life is about to change, forever. All it takes is 1 drop, or 1 spray.

  • #2
    I'm not exclusive but I love many aspects of PXS from the best webstore there is, best customer service team, best loyalty program.

    Waiting for your XS193 review video.

    Comment


    • #3

      Comment


      • #4
        Originally posted by eternitys_child View Post
        Okay... those of you who know me, know I'm an XS fanboy. #fanboy4lyf

        I have had friends recommend other vendors, and I simply tell them I'm an XS #fanboy4lyf because SteveO has ALWAYS taken care of me, in every regard. I've used pheromones since 2014 and ever since then, I've purchased from XS exclusively. And every time I've opened the package that I got in the mail, I've been greeted by warmth, love, and the SteveO touch.

        This last package I got was the best, hands down, I've ever received. I opened the box, as usual, and see the little foam packaging, along with the printed invoice and postcards. This postcard was the simplest one I've ever received, but it did the job effectively. It had a big ole smiley face on it. Not only that, but Guest wrote ALL over it, telling me how awesome I am (I didn't know you picked up on that, thanks for noticing!), and they included a few gifts too!

        I got XS193 Boyfriend in the package as a sample, since I guess I'm what they consider an active contributor to the community. Thanks! I'm one of the lucky ones

        Not only that, but they went out of their way to make sure I knew they had my back. "We've got you covered".


        I'm an ENFP personality type and I'll be damned if XSteveO isn't one too. In fact, I'll S*** bricks if he's not. Because only an ENFP would intuitively know how to make every single person he touches feel special, in his/her own way.

        So thank you, Steve, and the XS team, for EVERYTHING you've done for me. From hand written notes from Steve himself, to a phone call from BobiiJo925 and hearing her sweet voice, to a surprise e-mail from KateD on Friday calling me out on being so elusive but when a woman like herself e-mails me, I'm so quick to respond. Y'all have made me feel special. XS has been with me every step of the way of my journey to discover who I really am, the amazing experiences that are available to me as a human being on planet earth.

        And if you're a new or prospective customer reading this post, believe me. Your life is about to change, forever. All it takes is 1 drop, or 1 spray.



        Wow, Wow, Wow!!!! Words can't describe how good this email makes me feel. I have a smile from ear to ear and now I am going to go about my day smiling and whistling.

        You know when you have awesome clients like yourself , it is easy to want to give them the best.

        You are awesome!

        Comment


        • #5
          Agree so much. A model company. I will be ordering from xs for a long time
          Pheromone XS
          Oil: evolve, xist
          Spray: Xist, Evolve, cohesion, sob

          Comment


          • #6
            Originally posted by KateD View Post

            Wow, Wow, Wow!!!! Words can't describe how good this email makes me feel. I have a smile from ear to ear and now I am going to go about my day smiling and whistling.

            You know when you have awesome clients like yourself , it is easy to want to give them the best.

            You are awesome!
            You are awesome too Kate! Always there answering my every little problems and needs. Thank you!

            Comment


            • KateD
              KateD commented
              Editing a comment
              much love

          • #7
            Originally posted by Primross View Post
            Agree so much. A model company. I will be ordering from xs for a long time
            For real. No lie I've adopted some of Steve's practices because i love the way it makes me feel as a customer. My customers hhave recently been appreciating it

            Comment


            • #8
              Originally posted by eternitys_child View Post

              For real. No lie I've adopted some of Steve's practices because i love the way it makes me feel as a customer. My customers hhave recently been appreciating it
              for sure! It's those small details and extra care that makes 1000x difference. As a customer I always feel looked after with every purchase.
              Pheromone XS
              Oil: evolve, xist
              Spray: Xist, Evolve, cohesion, sob

              Comment


              • #9
                Originally posted by eternitys_child View Post

                For real. No lie I've adopted some of Steve's practices because i love the way it makes me feel as a customer. My customers hhave recently been appreciating it
                With every invoice written down, I feel way more than a customer too. The service team is top notch. All the ladies are awesome.

                Comment


                • #10
                  XS is the best company I've ever dealt with customer service is pretty damn amazing and the ladies are so sweet.
                  XS - Xist oil, Cohesion oil, API oil, Taboo oil, Ascend w cops, Evolve, Connections, Love Boat, Exotica, P96, Crush sample, SOB sample, Barely Legal sample, XSport sample.

                  A314 rev 32 oil, IG, IS, P86, A314 spray.

                  Comment


                  • #11
                    Just got my latest shipment lightning fast. Can't wait to try these guys out!!!!!!
                    Pheromone XS
                    Oil: evolve, xist
                    Spray: Xist, Evolve, cohesion, sob

                    Comment


                    • #12
                      Originally posted by eternitys_child View Post
                      Okay... those of you who know me, know I'm an XS fanboy. #fanboy4lyf

                      I have had friends recommend other vendors, and I simply tell them I'm an XS #fanboy4lyf because SteveO has ALWAYS taken care of me, in every regard. I've used pheromones since 2014 and ever since then, I've purchased from XS exclusively. And every time I've opened the package that I got in the mail, I've been greeted by warmth, love, and the SteveO touch.

                      This last package I got was the best, hands down, I've ever received. I opened the box, as usual, and see the little foam packaging, along with the printed invoice and postcards. This postcard was the simplest one I've ever received, but it did the job effectively. It had a big ole smiley face on it. Not only that, but Guest wrote ALL over it, telling me how awesome I am (I didn't know you picked up on that, thanks for noticing!), and they included a few gifts too!

                      I got XS193 Boyfriend in the package as a sample, since I guess I'm what they consider an active contributor to the community. Thanks! I'm one of the lucky ones

                      Not only that, but they went out of their way to make sure I knew they had my back. "We've got you covered".


                      I'm an ENFP personality type and I'll be damned if XSteveO isn't one too. In fact, I'll S*** bricks if he's not. Because only an ENFP would intuitively know how to make every single person he touches feel special, in his/her own way.

                      So thank you, Steve, and the XS team, for EVERYTHING you've done for me. From hand written notes from Steve himself, to a phone call from BobiiJo925 and hearing her sweet voice, to a surprise e-mail from KateD on Friday calling me out on being so elusive but when a woman like herself e-mails me, I'm so quick to respond. Y'all have made me feel special. XS has been with me every step of the way of my journey to discover who I really am, the amazing experiences that are available to me as a human being on planet earth.

                      And if you're a new or prospective customer reading this post, believe me. Your life is about to change, forever. All it takes is 1 drop, or 1 spray.
                      This sounds silly but I seriously just teared up, I absolutely adore you darling. I so much appreciate the kind words. We all value you, and all of the wonder people who help to make XS what we are. I know I say it so often but we would not be anything if we didn't have you all, we know that and our priority will always be to keep smiles all around. You really made my day! Thank you.
                      , Bobbi

                      Comment


                      • #13
                        Thank you all for being the very best of XS. You all are so amazing and sweet
                        , Bobbi

                        Comment


                        • #14
                          Originally posted by BobiiJo925 View Post
                          Thank you all for being the very best of XS. You all are so amazing and sweet
                          Thank you guys for being so awesome and getting us all layed
                          Pheromone XS
                          Oil: evolve, xist
                          Spray: Xist, Evolve, cohesion, sob

                          Comment


                          • #15
                            Originally posted by BobiiJo925 View Post
                            Thank you all for being the very best of XS. You all are so amazing and sweet
                            Thank you for your very first written notes on my first time orders and all the help I got from the lovely XS lady. You're awesome!

                            Comment


                            • #16
                              There is really no comparison between XS & other companies, in many respects. Customer service is definitely numero uno!

                              Comment


                              • #17
                                Yeah you can feel the love from pxs
                                Pheromone XS
                                Oil: evolve, xist
                                Spray: Xist, Evolve, cohesion, sob

                                Comment


                                • #18
                                  Originally posted by eternitys_child View Post
                                  Okay... those of you who know me, know I'm an XS fanboy. #fanboy4lyf

                                  I have had friends recommend other vendors, and I simply tell them I'm an XS #fanboy4lyf because SteveO has ALWAYS taken care of me, in every regard. I've used pheromones since 2014 and ever since then, I've purchased from XS exclusively. And every time I've opened the package that I got in the mail, I've been greeted by warmth, love, and the SteveO touch.

                                  This last package I got was the best, hands down, I've ever received. I opened the box, as usual, and see the little foam packaging, along with the printed invoice and postcards. This postcard was the simplest one I've ever received, but it did the job effectively. It had a big ole smiley face on it. Not only that, but Guest wrote ALL over it, telling me how awesome I am (I didn't know you picked up on that, thanks for noticing!), and they included a few gifts too!

                                  I got XS193 Boyfriend in the package as a sample, since I guess I'm what they consider an active contributor to the community. Thanks! I'm one of the lucky ones

                                  Not only that, but they went out of their way to make sure I knew they had my back. "We've got you covered".


                                  I'm an ENFP personality type and I'll be damned if XSteveO isn't one too. In fact, I'll S*** bricks if he's not. Because only an ENFP would intuitively know how to make every single person he touches feel special, in his/her own way.

                                  So thank you, Steve, and the XS team, for EVERYTHING you've done for me. From hand written notes from Steve himself, to a phone call from BobiiJo925 and hearing her sweet voice, to a surprise e-mail from KateD on Friday calling me out on being so elusive but when a woman like herself e-mails me, I'm so quick to respond. Y'all have made me feel special. XS has been with me every step of the way of my journey to discover who I really am, the amazing experiences that are available to me as a human being on planet earth.

                                  And if you're a new or prospective customer reading this post, believe me. Your life is about to change, forever. All it takes is 1 drop, or 1 spray.
                                  Wow, I'm late to the party but that's nothing new, . Of course I noticed how awesome you are, it's a little hard not to! Thank YOU for being so wonderful and for saying these kind words about us here at XS.

                                  Comment


                                  • #19
                                    Originally posted by HayleyBreanna View Post

                                    Wow, I'm late to the party but that's nothing new, . Of course I noticed how awesome you are, it's a little hard not to! Thank YOU for being so wonderful and for saying these kind words about us here at XS.

                                    Comment


                                    • #20
                                      Originally posted by Primross View Post

                                      Thank you guys for being so awesome and getting us all layed
                                      I'm glad we can help you get er done lol
                                      , Bobbi

                                      Comment

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