Alright, I've rarely ever come across better service so I have to post it here before I head outside.
Whenever I place an order and look away for a moment, your dancing monkeys managed to ship it already! I'll go watch an hour long series and bam, shipped. You guys are awesome and your monkeys restless!
Yesterday I accidentally ordered to the wrong shipping address and almost panicked because I KNOW you guys ship waaaayyy too fast for me to request an order cancel! Fortunately, it was during off-hours and I sent a PM to idle to help me fix my mistake. He immediately took action putting the order on hold, proceeded to explain the options to me, and took action again. Together with the rest of you folks, he changed the shipping address and immediately afterwards the status changed to shipped (surprise, surprise).
Now I can't wait for them to arrive, hope I get lucky and it only takes 2-3 weeks instead of 1-2 months (Germany, Europe). Once they arrive, I'll let you know how long it took.
Thank you for all this. My last order has been 3 years ago but I still havent forgotten how customer oriented you guys work.
Whenever I place an order and look away for a moment, your dancing monkeys managed to ship it already! I'll go watch an hour long series and bam, shipped. You guys are awesome and your monkeys restless!
Yesterday I accidentally ordered to the wrong shipping address and almost panicked because I KNOW you guys ship waaaayyy too fast for me to request an order cancel! Fortunately, it was during off-hours and I sent a PM to idle to help me fix my mistake. He immediately took action putting the order on hold, proceeded to explain the options to me, and took action again. Together with the rest of you folks, he changed the shipping address and immediately afterwards the status changed to shipped (surprise, surprise).
Now I can't wait for them to arrive, hope I get lucky and it only takes 2-3 weeks instead of 1-2 months (Germany, Europe). Once they arrive, I'll let you know how long it took.
Thank you for all this. My last order has been 3 years ago but I still havent forgotten how customer oriented you guys work.
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