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How to access your Lifetime Discount?

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  • Green Eyes
    Researcher


    DiscoverXS Serious Poster
    • Jul 2018
    • 191
    • 373
    • 347

    #1

    How to access your Lifetime Discount?

    I recently reached a level of posts that gets me a lifetime discount. How do I access the discount? My user name on here and my account name at PheroXS are different but my email address is the same. But when I went to make a purchase it didn’t show the discount. Help please. Thanks.
  • Scottie2Hottie
    Banned !!!
    DiscoverXS Posting God
    • Mar 2017
    • 4999
    • 2,078
    • 239

    #2
    If you attain a new discount level in a given month it takes effect the following month. At the first of the month KateD manually updates everyone. It takes about a week.

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    • Conjurator
      Resident Necromancer


      DiscoverXS Old Timer
      • Nov 2018
      • 541
      • 62
      • 50

      #3
      I confirm, that's also the answer I got from KateD earlier this week. Upgrade is automatic in the forum but manual in the shop . This information is useful to judiciously plan your orders .

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      • KateD
        GateKeeper!
        DiscoverXS Posting God
        • Jun 2013
        • 2009
        • 1,692
        • 6,491

        #4
        Originally posted by Green Eyes
        I recently reached a level of posts that gets me a lifetime discount. How do I access the discount? My user name on here and my account name at PheroXS are different but my email address is the same. But when I went to make a purchase it didn’t show the discount. Help please. Thanks.


        Your forum name seems familiar. You are a level 2 which means you store account should have been updated already. Please send me an email to support so I can assist you further.

        Comment

        • KateD
          GateKeeper!
          DiscoverXS Posting God
          • Jun 2013
          • 2009
          • 1,692
          • 6,491

          #5
          Your have already been updated as a Level 1 influencer in our store which means we have your email address and everything. You can order now using that 3% discount or wait till I update you to Level 2 in January when I do the next set of updates.

          Like my forum team stated, I do them manually once a month at the beginning of the month.

          Comment

          • Green Eyes
            Researcher


            DiscoverXS Serious Poster
            • Jul 2018
            • 191
            • 373
            • 347

            #6
            Originally posted by KateD
            Your have already been updated as a Level 1 influencer in our store which means we have your email address and everything. You can order now using that 3% discount or wait till I update you to Level 2 in January when I do the next set of updates.

            Like my forum team stated, I do them manually once a month at the beginning of the month.
            Thanks so much for the feedback. In the ordering process, when will it apply the discount? Because when I attempted to order something a couple days ago, it didn’t show the 3% discount. Will it be after you put in your payment info?

            Comment

            • KateD
              GateKeeper!
              DiscoverXS Posting God
              • Jun 2013
              • 2009
              • 1,692
              • 6,491

              #7
              Originally posted by Green Eyes

              Thanks so much for the feedback. In the ordering process, when will it apply the discount? Because when I attempted to order something a couple days ago, it didn’t show the 3% discount. Will it be after you put in your payment info?

              It will show on the checkout page. Send me an email so I can look into it for you and advise you further.

              Comment

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