I don't see my Community member discount on my cart.

[Ladyofthewoods]

I'm at level one, but I don't see a discount on my cart. Do I have to request something?

[Scottie2Hottie]

When did you hit Level 1? If it was after the first of this month then the new discount won't kick in until first of next month....give or take a few days.

[Ladyofthewoods]

I hit level one last month right before I left for SC (like the 20th??). Should I reach out to someone on this?

[Scottie2Hottie]

I would. If they find a problem they'll fix.

[Ladyofthewoods]

I went ahead and sent a PM to BobiJo this morning. Thanks Scottie.

[MRSNAKE]

When did you hit Level 1? If it was after the first of this month then the new discount won't kick in until first of next month....give or take a few days.

Oh I had no idea it kicks in first of every month, thought it was right away.

[Scottie2Hottie]

I went ahead and sent a PM to BobiJo this morning. Thanks Scottie.

You're welcome Lady. I'm sure they can sort it out.

[Ladyofthewoods]

Looks like BobiJo and Steve sorted it out. Love the CS end of this place!

[BobiiJo925]

Looks like BobiJo and Steve sorted it out. Love the CS end of this place!

our pleasure!

[Primross]

So it's every first of the month that it gets updated?