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EU Members EUphoricXS.com

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  • EU Members EUphoricXS.com

    Well after much ado its finally here: EUphoricXSBRANDINGSTOCK SUPPLIES:SHIPPINGVAT/CUSTOMS/BROKERAGE FEESLifetime DiscountsREWARD POINTSSAFE-SALE REBATES (My New Favorite Program)
    pheromoneXS and EUphoricXS, from time to time, offers sales and other discount pricing to our customers. Sales are typically announced via our email newsletter subscription service. In the event you make a purchase within two (2) days prior to a sale announced via our email newsletter subscription service, simply submit an email to us at support@pheromoneXS.com or support@euphoricxs.comPAYMENTCUSTOM PRODUCTShttps://discoverxs.com/forum/main-ca...y-calendar-usaFRAGRANCESSAMPLES

    • idle
      #43
      idle commented
      Editing a comment
      Originally posted by Kohloe


      Thank you for clarifying idle.
      And the spray version of Ascend? There no such option to choose copulins or have them remove.
      Hey Kohloe you are more than welcome

      The spray version in EU is exactly what ascend is by default(aka with a trace of cops)
      And yes ... We do plan to restock* on the -cops option for the spray too
      *(but sorry we cant promise any ETA at the moment)



    • YourAGreatGuy
      #44
      YourAGreatGuy commented
      Editing a comment
      I have sent a mail 2 days ago to the eurohub asking what steps I need to take to obtain a refund on a pheromone. No one has replied. Is there someone I can escalate this matter with ?

      Many thanks


    • XSteveO
      #45
      XSteveO commented
      Editing a comment
      Originally posted by YourAGreatGuy
      I have sent a mail 2 days ago to the eurohub asking what steps I need to take to obtain a refund on a pheromone. No one has replied. Is there someone I can escalate this matter with ?

      Many thanks
      While we don't handle customer service on the forum you should contact us via support here: https://www.pheromonexs.com/help/

      If you replied to a sales email there's a good chance it could be missed as we have a support suite specifically designed to handle customer service. You probably have an order from before we changed the message on the bottom with the above link. In looking into your email you did send it on a Saturday and while most responses come within a business day, Mondays are typically very busy and today, Tuesday is a holiday. We needed to change the reply to this email as it was set that way by default and with so many sales emails it was difficult to determine if any were from a client or just the cart sending it out. We removed that verbiage and included the support link and some phone numbers so hopefully that resolves any miscues going forward.

      I wouldn't want you to ever feel neglected or ignored, so please send us a ticket at the above link if you ever need to so we can make sure we get it. You'll even get a ticket number for future reference too which is a big help if anything like this ever happens.

      The good news is our return policy is super clear and easy and really no reason to send a ticket, unless you want to. I included the link to it in the store for you.
      https://euphoricxs.com/Happiness-Guarantee



      Please Send all returns to:
      XS Returns
      ATTN: M. Stoev
      Mladost 1A - PO Box 6
      1729 - Sofia Bulgaria
      You can always call us and leave a message too. We have numbers in the USA and Europe you can call and speak to a real live person. Average wait time is usually less than a minute.

      Call us Monday thru Thursday from: 4:00am to 4:00pm and Fridays 4:00am until 2:00pm
      in the USA: +1 (901)328-6433 or in Europe: +359 9291 9005

      I think that's 5am to 5pm in your time zone.

      Again I'm sorry you feel as if your email was ignored, but I assure you its more of a technical glitch than anything. We are still attempting to work out all the little quirks in the system with the EU. XS-USA is going on 7 years old in 11 more days and that's a lot of time to fix all those issues. XS-EU is so new its easy to forget about all the things we needed to change to make it our own. We know there are going to be some bumps in the road and are thankful to our clients who bring it to our attention so we may smooth them out.

      I forwarded your email to support in the meantime.
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Latest Articles

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  • LIFETIME DISCOUNTS
    by Hayley
    Hi guys!

    I've been getting a ton of questions about why the lifetime discounts aren't working, and when they would return. As you all know, the storm knocked us a few pegs down, and the discounts were halted while we got back on our feet.

    I am happy to let you guys know that the Lifetime discounts are back! We finally rebuilt enough to reapply them, so you guys should be able to see that in your cart as you checkout! If not, as always, I am here to help you all figure out...
    12-05-2023, 10:18 AM
  • Black Friday/Cyber Monday
    by Hayley
    Hey guys! I wanted to officially announce that we are not able to have a Black Friday/Cyber Monday sale. We have gotten a few questions about it, so I wanted to address it head on even though we don't usually do that. It is definitely unfortunate, but as you all know, times are tough and a lot of products are out of stock.

    The good news is we expect to be back in full swing by the end of December at the very latest! I have posted an update on some things already, so you can check that...
    11-08-2023, 01:47 PM
  • Coin Payments
    by XSteveO
    I have set up crypto payments again, and they should be ready by this week. It's a matter of stress testing as they don't offer a sandbox.

    They are limited on the coins they accept (I think only 10) so I'm going to do a payment by name with the other coins, but that might take me a week or more with the coding.
    05-22-2023, 09:40 AM
  • Now Accepting: Venmo, Sofort, Ideal, Giropay, etc...
    by XSteveO
    I'm happy to announce our new ability to accept Venmo, Bancontact, Sofort, Eps, MyBank, SEPA-Lastschrift., BLIK, Mercado Pago, Przelewy24, iDEAL, Giropay, PayPal Pay Later, and PayPal Credit.

    All Visa and Mastercard payments are verified through the Visa/MC check services, so in some rare instances, there may be an extra step if your card is new or fraud is suspected. As this is a new system, please let me know if you encounter any glitches.

    ...
    03-29-2023, 09:46 AM
  • Store Q and A
    by XSteveO
    Directly under the add to cart button in the store, you will now be able to ask product-specific questions. You can find the answers below the product description
    ​




    ...
    03-28-2023, 08:59 AM
  • [SOLVED] Website Maintenance Thursday January 19
    by XSteveO
    My tech guy has been doing some upgrades to the cart, and this has caused some issues. We are actively working on getting everything fixed.
    01-19-2023, 09:58 AM
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